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Verata AI

Solutions

Three ways to stop missing leads

Same receptionist, different doors. It knows your services, your service area, and your rules — whether the customer calls your number or lands on your website at midnight.

Voice Receptionist

An AI that answers your phone 24/7, qualifies the caller, and books the appointment.

  • Answers your existing number in seconds, around the clock
  • Qualifies callers: job type, location, urgency
  • Books into your calendar or field-service software
  • Emergency detection with instant human escalation
  • Call summaries texted to you after every call

Best for

Shops that live and die by the phone — most service businesses.

Included in every plan — Starter and up.

Chat Receptionist

A website chat agent that captures leads and answers questions instantly, day or night.

  • Answers visitor questions instantly — service area, timing, ballpark pricing
  • Captures name, phone, and job details before visitors bounce
  • Books appointments straight from chat
  • Unlimited conversations on every plan that includes chat
  • Keyboard- and screen-reader-accessible for every customer

Best for

Shops with steady website traffic that isn't converting into calls.

Included in Starter (as your chosen channel) or in Pro and up alongside voice.

Both — Voice + Chat

Voice and chat working together so no lead slips through — on the phone or on your site.

  • One receptionist, same knowledge, on your phone and your website
  • Leads from both channels land in one place
  • SMS follow-up on missed or abandoned inquiries
  • Calendar and field-service scheduling included
  • Best value per lead captured

Best for

Busy shops that want every channel covered — the plan most clients choose.

This is the Pro plan — the one most shops pick.

Not sure what your shop needs?

Most shops with steady phones pick Both. But if your phone barely rings after hours, we'll say so and put you on Starter. Book a demo and we'll figure it out together.