Verata AI for Plumbing
The AI receptionist for plumbing companies
Pipes burst at midnight, water heaters die on Sunday morning, and the homeowner standing in two inches of water is not leaving a voicemail. They're calling until someone picks up.
The problem
Sound familiar?
- Emergency calls come at exactly the hours nobody's at the desk
- You're elbow-deep under a sink and can't take the $2,000 repipe call ringing in your pocket
- Weekend calls roll to voicemail, and by Monday the caller has hired someone else
- Every missed drain call is also a missed chance at the bigger job behind it
Across the trades, 27–62% of calls go unanswered and 78% of those callers simply dial the next company. Every one of those is a job you never got to quote.
Hear the difference
A real call, handled the way you'd handle it
Incoming call — after hours
- Caller
- There's water coming through my kitchen ceiling — I don't know where from!
- Verata AI
- Let's move fast. First: do you know where your main water shut-off is? Turning it off will stop the damage while help is on the way.
- Caller
- Uh — in the garage, I think. Okay, it's off.
- Verata AI
- Good. What's your address? I'm alerting our on-call plumber right now — this won't wait for the morning schedule.
- Caller
- 212 Birch Court.
- Verata AI
- Got it. Our on-call plumber is being notified as we speak and you'll get a call back within minutes. Stay clear of any sagging ceiling in the meantime.
Illustrative conversation — call the live demo line and have one of your own.
Emergencies
When it's not a booking, it's an escalation
Burst pipes, sewage backups, gas water-heater smells, or flooding — your receptionist treats these as emergencies: it alerts your on-call plumber immediately, walks the caller through shutting off the water main when appropriate, and directs them to 911 or the utility for anything dangerous.
Ready to stop losing Plumbing calls?
Book a 15-minute demo and hear a receptionist built for your trade answer a live call.